Photography by @PuntaCanaPhotographer
What our clients are saying…
You can find these reviews and more on our Instagram along with some of our clients’ wedding photos.
“We feel like we hit the jackpot when we found Jess and Jayme at Here and Away Travel! We had no idea where to begin in planning a destination wedding and they helped us every step of the way. They really advocated for us and made sure we were able to have the wedding of our dreams. Our guests also said how easy they made it and how accommodating they were. We look forward to booking travel with Here and Away in the future. Thank you, Jess and Jayme! We truly could not have done this without you!”
— Katy + Russ, Married at Unico 2087
“Upon our first thought of having our wedding out of country, we had no idea where to start. Calling resort after resort and getting voicemails and dial tones, it was beyond frustrating. In finding Jess and Jayme with Here and Away Travel, it took the ease off and we began to feel more comfortable knowing that our vision could come to fruition. Jess and Jayme were amazing to say that least. They were our guides to planning our big day. We highly recommend Here and Away Travel for anything destination related. Their attention to detail, responsiveness and overall service was second to none. Jess and Jayme cared about our day and our overall experience. Our guests enjoyed having Jess and Jayme just a text or phone call away giving them a piece of mind and useful information about their trip.
Jess and Jayme with Here and Away Travel get SIX stars! A huge thank you from the bottom of our hearts!”
— Brandi + Ryan, Married at Hyatt Ziva Cancun
“Jess and Jayme were amazing to work with. I found their info online and I am so thankful. They made everything so easy. We had a call in the very beginning and they asked us a few questions about ourselves and what we were looking for. After the call, they sent over options they thought fit what we’re looking for. Once we picked a resort, they did all the communication with the resort for our date and got the room block all set up for our guest. We unfortunately had a huge hiccup and the resort we picked announced they were closing for 6 months and our date was the in the middle of all that. They called me with the steps we would have to take going forward to find a new place. They got EVERYTHING transferred to the new resort, and fought for us to keep all pricing the same and even got us some extras for having to deal with it all. They were constantly reassuring me that everything would be okay and still be perfect! They were right!! They answered my 1 million questions and were so helpful through the whole process. They were always so quick to respond! My guests all had great things to say about their interactions with Jess and Jayme. They were wonderful to work with and I can’t thank them enough for all their help!! If you are looking for travel agents, I would 10000% recommend Here and Away Travel!!”
— Cari + Dylan, Married at Secrets Playa Blanca
“I had no idea that travel agents were a thing until I started doing some research. After searching online groups and some independent online research, I contacted several travel agents and scheduled calls with each of them. On the call we discussed what my husband and I were looking for in terms of ceremony and reception venues and overall resort feel, and the TAs sent a list of resorts to consider. Jess and Jayme with Here and Away Travel sent us three options (the others sent many many more), and ALL of them fit the build of what we were looking for: lots of greenery at the resort and ceremony & reception venues, a nice beach, and good food. Two of the resorts hit the nose on the head for us: Secrets Akumal and the Fives Beach Hotel and Residences. We didn’t want our ceremony on the beach, so it was important to us that the venues be very lush and green. Both resorts were gorgeous! Although the Fives was family-friendly and affordable, we opted for Secrets Akumal because it was adults-only, had better food, a great beach, and had more venue options. Jess and Jayme were incredibly helpful throughout the planning process, they got us a contract with concessions that gave us quite a bit of money back on our credit card, and we were able to upgrade some rooms for our family. They were super responsive via email and text, and always gave us thorough responses. They even helped us make some last minute travel changes when we decided to extend our stay at the resort an extra night! I would highly recommend Here and Away Travel to anyone looking for a travel agent!”
— Amy + Collin, Married at Secrets Akumal
Jess and Jayme were absolutely amazing to work with. I got their info online and I was so thankful. They made everything so easy. They put together a presentation of possible resorts for me and would send more if I didn’t like them. When I finally chose a resort, they orchestrated everything with the room block and sent out emails and information packets to all my potential guests. When tragedy struck and the resort cancelled my room block after guests already started booking and my save the dates were sent, they stepped into action immediately and made sure everyone was refunded and quickly found us a new resort. They fielded so many questions from all my guests and even encouraged me to just send everyone their way for any travel related questions. They were so quick to respond, and I always felt like I could reach them at any time. They even fought to get extra rooms added to our room block when the resort said they couldn’t accommodate 2 more people because they were sold out. They alleviated so much stress and the resort was wonderful. I would 10/10 recommend!“
— Ashton + Cameron, Married at Blue Venado, Room Block at The Fives Beach Hotel + Residences
“My husband and I just got back from a week at Dreams Macao Beach Punta Cana for our destination wedding! We had about 50 guests and had the absolute best week of our lives!! Our experience with Here and Away Travel was exceptional from start to finish. Not only did they secure the absolute best rates for our group, but they also went above and beyond to provide excellent customer service. What truly set them apart was their dedication to ensuring a smooth experience for all our guests. Whether it was assisting with check-ins or swiftly resolving any hiccups that arose, they were always there, ready to help at a moment’s notice. Jayme and Jess were absolutely amazing, providing personalized attention and making the entire process stress-free. Thank you, Here and Away Travel, for your outstanding service and unwavering support throughout our journey. We couldn’t have asked for a better travel partner!”
— Rosa + Rafael, Married at Dreams Macao Beach
“These are your go-to girls! We would not have gotten as many perks as we did without Jess and Jayme with Here and Away Travel. Due to the amount of people who stayed at the resort for our wedding we got a free 2 hour welcome party with hors d’oeuvres and open bar and a free 3 hour reception with buffet and open bar. Both Jess and Jayme are so hardworking and made sure that they were constantly in contact with our guests for everything they needed. They also ended up coming to the wedding and were on-site if anyone had any troubles! We had so much fun with them! It is honestly incredible how much work goes into getting guests to a destination wedding and we would not have been able to do it without them. They were so responsive and put up with all of my late night and weekend texts leading up to the wedding (sorry guys!!). But I can truly say our wedding would not have been a success without them and they were an integral part to making our dream wedding come true!”
— Christa + Tyler, Married at Atelier Playa Mujeres
“I recently booked a wedding through Here and Away, I couldn’t be more pleased with the experience. From the very beginning, Jess and Jayme were incredibly attentive to my preferences and needs, offering a range of options that fit both my budget and schedule. Throughout the planning process, they were always available to answer my questions, no matter how small, and provided timely updates on any changes. What really stood out was their attention to detail and the personal touch they added—making sure that every aspect of my trip was seamless and tailored to my interests. I felt truly cared for, and thanks to their exceptional service, my vacation was stress-free and memorable. I highly recommend Here and away for anyone looking for a dedicated and professional travel planner. ”
— Cora + Sean, Married at Finest Playa Mujeres
“We found Here & Away Travel while looking for some advice on booking our destination wedding. Jayme and Jess were able to give us great insights about the resorts in Playa del Carmen to help us narrow down our search without having the opportunity to travel down to see everything first hand. We landed on The Fives Beach Resort and Residences and could not have been more happy with our decision. Jayme and Jess were fantastic in helping us manage the group booking process, working with the resort to get us a great room rate and helping manage all the contracts. They came on site with us for the wedding to help our guests with any room questions and it was so great to meet them in person! All around they were super responsive, knowledgeable and helpful in bringing a large group (115 people!) down to Mexico for our wedding. Thank you - we couldn’t have pulled such an awesome wedding off without you!”
— Katie + Jack, Married at The Fives Beach Hotel + Residences
When I started the planning process, I felt pretty lost so I joined a few facebook groups and came across several recommendations for Here and Away Travel. Jess and Jayme were SOOO great! They talked to me about what I wanted as far as the wedding and vacation went and what my ideal budget was. Then they sent me a few that fell into what I was looking for along with their concessions (because that was something I really did want to help with cost). They have personally been to Hard Rock a few times, I felt their expertise on the resort made me comfortable enough to choose a place I have never been plus all the things it had to offer made it hard to say no to. Throughout the whole planning process, they were there to answer any of my questions and help my guests book. I couldn’t have planned and had the best week of my life without them! They even sent us a gift that we got to use while at the resort. Jess and Jayme seriously went above and beyond and if you are looking for travel agents I HIGHLY recommend them!”
— Natalie + Omar, Married at Hard Rock Riviera Maya
“Jayme and Jess at Here and Away Travel helped secure my wedding date by working their magic through what I found to be a challenging and frustrating process. They have experience working with Excellence/Finest, are an amazing duo and a pleasure to work with. I appreciated them coordinating all things and getting details and reminders out to the guests throughout the entire process. If you need a TA, call them!”
— Mieka + DJ, Married at Excellence Oyster Bay
“A million thanks to Jess and Jayme for helping us make our wedding day so special!! They were with us every step of the way from helping us better understand the logistics and details of planning to venue and vendor communication. They were truly an instrumental part of our planning process. When we had an issue with the resort asking us modify our plans to accommodate a larger wedding on the same day, Jess went above and beyond to help us navigate the situation and ensure we got exactly what we had wanted. Jess and Jayme’s support and expertise made our wedding planning experience as smooth as possible AND they were a joy to work with!! I would 100% recommend Here and Away Travel, we honestly couldn’t have done it without you!!”
— Keyna + Quinten, Married at Live Aqua San Miguel de Allende
“Here and Away Travel was amazing from the first contact! They were readily available and happy to answer questions. If you are on the fence about paying for them to travel with you, DO IT!! They saved me so much time and headaches while at the resort, and it was great not to put any burden on my MOH or other guests to set up decor etc. Jayme and Jaclyn were the sweetest and were nothing short of amazing while at the resort with us!!”
— Jess + Anthony, Married at Finest Punta Cana
“As soon as we decided to go the destination wedding route, we went on a search for a travel agent that was experienced and knowledgeable and we definitely found them. From our first meeting, Jess and Jayme were kind and fun to work with. They made sure that we got exactly what we were looking for in a wedding destination particularly with finding an LGBTQ+ friendly destination. They were quick to respond to all questions and helped to set up all the accommodations that were requested which was especially helpful as we wanted to ensure that wherever we went was fully wheelchair accessible. Any issues we had throughout the planning process, they worked to fix it immediately. Our guests continue to talk about how it was the nicest place they have ever been. They worked with the resort to get us established with the wedding coordinator on site from the beginning so that we didn't have to wait months to hear from them. They helped make the planning process as stress free as possible. ”
— Mercedes + Kayla, Married at Hyatt Ziva Cancun
“From the moment we decided on a destination wedding, we knew we needed to find a team that would help us make our dreams come true! Jess and Jayme immediately jumped in and loved our resort option (Finest Playa Mujeres). They handled every aspect of communication with the resort to get us set up for success, handled guest reminders, and answered questions for our guests! Truly, they were on the journey with us and we couldn’t have had the perfect wedding day without them! If I could do it all over again, I would still choose Here and Away Travel. There isn’t another team I’d want to work with for a destination wedding!”
— Nikki + Nicholas, Married at Finest Playa Mujeres
“Thank you so much to Jess and Jayme with Here and Away Travel. They were there every step of the way during our wedding planning to make sure we were in communication with the hotel and the vendors. These ladies also made time to answer mine and our guests question’s at all times of the day. They were patient and understanding and put mine and Mike’s concerns at ease.”
— Holly + Mike, Married at Hard Rock Punta Cana